Shipping and Delivery
Shipping Time and Rules
·Shipment times for each product vary depending on availability. Due to the customization of accessories, usually only some best-selling products will have a certain level of inventory.
·Most products are made after receiving an order. We typically require 30 business days for painted products and 15 days for unpainted products to be ready for shipment in our store. Incase of any special circumstances or major holidays that may affectthe delivery time, we will notify you separately.
·For customers with multiple orders, we typically ship all orders together once they are all completed. The reason for doing this is that most of our products are small parts, and consolidating shipments can minimize the possibility of losing items. At the same time, we will also continually update the status of the order via email. If the customer wishes to receive the previous order as soon as possible, we can also send it in separate batches.
·The delivery time varies in different regions and depends on the shipping time of the courier service.
Estimated delivery time
·The delivery time varies in different regions and depends on the shipping time of the courier service.
·The package will arrive in about 10-20 days after successful shipment, and it may take longer in some areas.
Shipping Services
When placing an order, please fill in your real name, delivery address, and valid contact information accurately so that we can arrange the delivery promptly.
If you have any special requirements for shipping, please contact our pre-sales customer service for consultation in advance.
Please carefully check the shipping information before making payment. If there is a mistake in the address due to personal negligence, please contact customer service in time. We will try our best to coordinate with the courier for resolution.
Please note:
·If the sending country and the receiving country are not consistent, the address cannot be modified. Please choose a page that is consistent with the receiving country to replace the order;
·If the address modification request is made after the order has been sent out, we cannot guarantee the success of the modification, and the risks and costs incurred due to the address modification need to be borne by the customer.
*TV assumes no responsibility for delayed or rejected orders due to the following reasons:
·Shipping time might be delayed for 1-2 days for transportation to remote regions.
·Delay or delivery failure because of the consignee’s actions. These actions include, but are not limited to: changing the address after shipment, entering an unknown address or wrong address, entering incorrect contact information, and refusal to receive, etc.
·Delay due to force majeure. “Force majeure” means an unforeseen, inevitable, or insurmountable objective situation and other objective conditions that cause delayed shipping, including, but not limited to: national or regional air or ground transportation system controls or interruptions (e.g., weather reasons), communication system interference or malfunction, government actions, postal administration policy changes, wars, earthquakes, typhoons, floods, fires, heavy rain, heavy fog, and other similar events.
·Mail and packages cannot be delivered to the consignee’s address during weekends, national holidays, and festivals.
·The consignee address is a school, unit, or residential community where the courier has no access.
Shipping Fee
All of our products enjoy free shipping service.
Order and Logistics Tracking
After the order is shipped, you will receive a notification email containing the waybill number. You can click the link and skip to the express company’s website to check your package shipment statuts.